IN-STORE DEMO POLICY

Demo Policy FAQ

Where can I demo racquets?


If you live in the San Diego area, stop by our shop to demo some of our popular new racquets. Our store is equipped with a demo area where you can test racquets prior to making your purchase. Or you can take demos home for private testing for up to one week. An extensive variety of demo racquets are available, and our expert staff can help you decide where to begin




What is the policy for demoing racquets?


You can check out up to 3 racquets at one time. The cost is $5 per racquet per day for up to one week. You will need to have a credit card on file or cash deposit. A short-term hold for the value of each racquet borrowed will be placed on the card provided. Please note, this charge is temporary and will drop off of your account once the racquets are returned. Once you have finished demoing the racquets, you can return them in-store and get credit towards your next racquet purchase.




String Breakage and Racquet Damage


If a string breaks during your trial period, then you can bring the demo back and swap it out for a different one. In the case of a racquet manufacturer defect, we will not charge you and send it back to the manufacturer for warranty. If it is obviously abused, we will charge you for the full price of the racquet





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